Y9041 - Becoming confident in digital skills part 2 (entry 2)

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Start Date: 23/11/2026      End Date: 01/02/2027        Start Time: 13:00      End Time: 15:15        Hours per Week: 2.25      No of Weeks: 9
Fees:      £10.00 (tuition)     £259.00 (overseas)     £0.00 (concessionary)
Tutor: Rahnuma Noor        No of Places: 3
Idea Store Whitechapel

Course Overview

Course Overview
In this course, you'll use digital tools for more purposeful, real-life tasks. You'll learn to enter information into a spreadsheet, use online services for things you'd normally do in person, and understand how to protect yourself online. Everything you learn has a practical reason behind it.
By the end, you'll have the skills and confidence to move on to our digital skills exam course at entry 3.

What will you learn and be able to do?

What will you learn and be able to do?
* Use online services to do practical things you'd normally do in person or by phone so you can access services more easily and at times that suit you - such as booking a GP appointment, checking your council tax balance, renewing a library book, or registering for a course.
* Write emails for different situations so your emails are well laid out, formatted well and appropriate for formal as well as informal purposes - such as emailing your child's teacher to explain an absence with a clear subject line and appropriate greeting, or writing to your friend to organise a party.
* Protect yourself online by understanding common risks and good habits so you and your family stay safe when using the internet - such as recognising phishing emails that pretend to be from your bank, creating strong passwords that are hard to guess, and understanding why you shouldn't use the same password for your email, your bank, and your social media.
* Use AI such as copilot so you can use it to help you with your writing - such as writing a polite email to your child's teacher, or writing a complaint to a company.
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Entry requirements

Entry requirements
This course is for learners who have completed First steps in digital skills, or who already know how to turn on a computer, type and edit text, send and receive emails, save and find files, and use the internet to search for information.
You should be able to read and understand written English at around ESOL entry 2 level or above.
Prosp User 8

Equipment required

Equipment required
Please bring to every lesson:
A folder
Pens and pencils
Lined A4 paper
A smartphone (if you have one)
A reusable water bottle
You will also need a personal Gmail account to access Google Classroom. If you don't have one, your tutor will help you set one up.
Prosp User 9

How will you know you are making progress?

How will you know you are making progress?
Your tutor will talk with you about what you can do well and how you can improve. Together, you'll create a learning plan. As part of this plan, you'll work on a short personal task - such as creating a simple spreadsheet listing your weekly expenses and totalling them, using a real website to book an appointment, or writing a clear email to someone you need to contact for a real reason.
You'll keep a folder of your classwork and homework. Your tutor will give you feedback to help you improve. At the end of the course, you'll discuss your progress and next steps with your tutor.
You need to attend at least 80% of your classes.
Prosp User 12
Prosp User 11

Progress opportunities - your next steps

Progress opportunities - your next steps
Other courses you can do after this course include:
Prepare for your digital skills exam course (entry 3) - the next step towards a qualification
Word, Excel and PowerPoint for work (level 2) - if you want to focus on workplace skills
Build your confidence: skills for life and work (entry 3) - if you're interested in employability skills
Please ask your tutor for more information or contact us at: digital.ideastore@towerhamlets.gov.uk
Prosp User 10

Other info

Other info
One of our aims is to help you make progress in work or future studies. We also want to help you participate in your communities and become an active citizen. In our classes, you will develop important skills that employers value and that will help you in everyday life. Here’s what you will learn:
Communication Skills: You will learn to speak and write more clearly and confidently. This includes practising conversations for work, writing emails, and filling out forms.
Decision-Making: You will learn how to make good choices by evaluating different options and thinking critically about situations.
Teamwork: You will learn how to work well with others.
Problem-Solving: You will develop the ability to identify problems and find effective solutions, useful in both work and daily life.
Time Management: You will practice managing your time effectively, including setting goals and meeting deadlines.
By improving these skills, you will increase your chances of finding a job, advancing in your career, and becoming an active member of your community.
Prosp User 13

Extra Support

Extra Support
We can help you if you tell us you have a learning difficulty, disability or other support needs. Please tell us when you enrol or in your first class.
Prosp User 14