Y9045 - First steps in digital skills part 2 (entry 1)

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Start Date: 24/11/2026      End Date: 02/02/2027        Start Time: 13:00      End Time: 15:15        Hours per Week: 2.25      No of Weeks: 9
Fees:      £10.00 (tuition)     £259.00 (overseas)     £0.00 (concessionary)
Tutor: Rahnuma Noor        No of Places: 1
Idea Store Whitechapel

Course Overview

Course Overview
Have you never used a computer before? Or does technology feel confusing and unfamiliar? This course is for you.
In this course, you'll learn to do more on your own. You'll write and save simple documents, send and receive emails, and use the internet more confidently for everyday tasks. You'll also start to understand how to keep your files organised so you can find things when you need them.
By the end, you'll be comfortable using a computer for simple everyday tasks - and you'll be ready to move on to our entry 2 course, Becoming confident in digital skills.

What will you learn and be able to do?

What will you learn and be able to do?
* Open a word processor and type a short, useful piece of text so you can use the computer for practical everyday writing - such as a shopping list, a message to a neighbour, or a note to remind yourself about an appointment, and make simple changes like correcting a spelling mistake or deleting a word.
* Send and receive emails so you can communicate with people and organisations digitally - such as reading a message from your child's school and writing a short reply, or sending a new email to someone with a clear subject line like "Question about my appointment".
* Use the internet to find specific information you need - such as searching for the opening hours of your local market, finding out how to get to a place by bus, or looking up a word you don't know - so the internet becomes a useful everyday tool rather than something confusing.
* Use a smartphone to download and open a useful app - such as WhatsApp, Google Maps, or your bank's app - so you can do more with the phone you already carry.
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Entry requirements

Entry requirements
This course is for complete beginners. You don't need any experience with computers, tablets or smartphones. If you've never used technology before - or if someone else always does it for you - this is the right place to start.
You should be able to understand simple spoken English, as the course is taught in English with lots of visual support and demonstration.
Prosp User 8

Equipment required

Equipment required
Please bring to every lesson:
A folder
Pens and pencils
Lined A4 paper
A smartphone (if you have one)
A reusable water bottle
You will also need a personal Gmail account to access Google Classroom. If you don't have one, your tutor will help you set one up.
Prosp User 9

How will you know you are making progress?

How will you know you are making progress?
From the start of the course, your tutor will talk with you about what you can do well and how you can improve. Together, you'll create a learning plan to help you organise your learning and make progress.
As part of this plan, you'll work on a short personal task about something important to you. This task will help you develop your skills and show you the progress you're making. Examples of personal tasks at this level include: type your full name and address into a document on the computer; use Google to find the phone number of a place you need to contact; take a photo on your phone and show your tutor how you did it.
You'll keep a folder of your classwork and homework. Your tutor will give you feedback on your work to help you improve.
At the end of the course, you'll discuss your progress and next steps with your tutor.
You need to attend at least 80% of your classes.
Prosp User 12
Prosp User 11

Progress opportunities - your next steps

Progress opportunities - your next steps
Your tutor will talk to you about your next steps.
Other courses you can do after this course include:
Becoming confident in digital skills - part 1 (entry 2) - the next level
Please ask your tutor for more information or contact us at: digital.ideastore@towerhamlets.gov.uk
Prosp User 10

Other info

Other info
One of our aims is to help you make progress in work or future studies. We also want to help you participate in your communities and become an active citizen. In our classes, you will develop important skills that employers value and that will help you in everyday life. Here’s what you will learn:
Communication Skills: You will learn to speak and write more clearly and confidently. This includes practising conversations for work, writing emails, and filling out forms.
Decision-Making: You will learn how to make good choices by evaluating different options and thinking critically about situations.
Teamwork: You will learn how to work well with others.
Problem-Solving: You will develop the ability to identify problems and find effective solutions, useful in both work and daily life.
Time Management: You will practice managing your time effectively, including setting goals and meeting deadlines.
By improving these skills, you will increase your chances of finding a job, advancing in your career, and becoming an active member of your community.
Prosp User 13

Extra Support

Extra Support
We can help you if you tell us you have a learning difficulty, disability or other support needs. Please tell us when you enrol or in your first class.
Prosp User 14