C9101 - Work experience: starting an office role in the NHS and council part 2 (level 2)

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Start Date: 13/05/2027      End Date: 15/07/2027        Start Time: 09:30      End Time: 11:45        Hours per Week: 2.25      No of Weeks: 9
Fees:      £20.00 (tuition)     £259.00 (overseas)     £10.00 (concessionary)
Tutor: Jagdeep Chatha        No of Places: 14
Idea Store Whitechapel

Course Overview

Course Overview
Building on part 1, this course takes you closer to applying for a real NHS or council admin role. You'll strengthen your office skills, focus on the specific IT skills test used in NHS recruitment (run through Barts Health's Community Works programme), and complete a full, ready-to-send application.
The course is designed as a direct pathway towards Barts Health's Community Works programme and Tower Hamlets Council admin opportunities, with named contacts and real next steps.

What will you learn and be able to do?

What will you learn and be able to do?
* Practise the type of IT skills test used in NHS admin recruitment, such as data entry and document formatting tasks
* Complete a full job application for an NHS or council admin role, including a tailored CV and personal statement
* Prepare for an admin job interview, including practising answers to common interview questions
* Identify and contact the next steps in the Barts Health or Tower Hamlets Council recruitment pathway
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Entry requirements

Entry requirements
You should be able to communicate in English at ESOL level 1 or above, and be working towards level 2 digital skills before starting this course.
Prosp User 8

Equipment required

Equipment required
Folder, pens and pencils, lined A4 paper, a smartphone (if you have one), a reusable water bottle, and comfortable clothing with closed-toe shoes for depot sessions.
Prosp User 9

How will you know you are making progress?

How will you know you are making progress?
Your tutor will give you regular feedback on your office tasks and application materials, and you'll build a portfolio of completed work. You need to attend at least 80% of your classes.
Prosp User 12
Prosp User 11

Progress opportunities - your next steps

Progress opportunities - your next steps
Digital skills exam course (level 1); Build your confidence: skills for life and work (Ascentis qualification).
Prosp User 10

Other info

Other info
One of our aims is to help you make progress in work or future studies. We also want to help you participate in your communities and become an active citizen. In our classes, you will develop important skills that employers value and that will help you in everyday life. Here’s what you will learn:
Communication Skills: You will learn to speak and write more clearly and confidently. This includes practising conversations for work, writing emails, and filling out forms.
Decision-Making: You will learn how to make good choices by evaluating different options and thinking critically about situations.
Teamwork: You will learn how to work well with others.
Problem-Solving: You will develop the ability to identify problems and find effective solutions, useful in both work and daily life.
Time Management: You will practice managing your time effectively, including setting goals and meeting deadlines.
By improving these skills, you will increase your chances of finding a job, advancing in your career, and becoming an active member of your community.
Prosp User 13

Extra Support

Extra Support
We can help you if you tell us you have a learning difficulty, disability or other support needs. Please tell us when you enrol or in your first class.
Prosp User 14