Y9108 - Becoming confident in digital skills part 1 (entry 2)

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Start Date: 17/09/2026      End Date: 19/11/2026        Start Time: 13:00      End Time: 15:15        Hours per Week: 2.25      No of Weeks: 9
Fees:      £10.00 (tuition)     £259.00 (overseas)     £0.00 (concessionary)
Tutor: Rahnuma Noor        No of Places: 6
Idea Store Chrisp Street

Course Overview

Course Overview
This course helps you become more independent with technology. You'll learn to write documents that look good, use email for more than simple messages, find and compare information online, and use digital tools for practical purposes - like joining a video call with your child's school or filling in an online registration form.
By the end of this course, you'll be able to handle everyday digital tasks without needing help - and you'll be ready for part 2.

What will you learn and be able to do?

What will you learn and be able to do?
* Create a short document with basic formatting so the things you write on a computer look clear, organised, and professional - such as writing a notice about a community event using bold text and bullet points, or preparing a simple CV with headings and your contact details.
* Use email more confidentally every day - such as sending a photo of a form to your housing officer as an attachment, managing your inbox by replying to important messages and deleting ones you don't need, and copying and pasting useful information from a website into an email.
* Find and compare information online so you can make decisions using the internet - such as looking up the cost of an English course at two different colleges, or checking whether a website looks trustworthy before giving it your details.
* Use digital tools to access services and stay connected so you can do things confidentally online - such as filling in an online form on gov.uk, registering for a idea store library card, joining a video call on Zoom or WhatsApp for a parents' evening, or changing the text size on your phone so it's easier to read
* Copy and paste text between documents and apps so you can work more efficiently without retyping information you've already found - such as copying an address from a website into an email, or moving a paragraph from one document to another
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Entry requirements

Entry requirements
This course is for learners who have completed First steps in digital skills, or who already know how to turn on a computer, type and edit text, send and receive emails, save and find files, and use the internet to search for information.

You should be able to read and understand written English at around ESOL entry 2 level or above.
Prosp User 8

Equipment required

Equipment required
Please bring to every lesson:
A folder
Pens and pencils
Lined A4 paper
A smartphone (if you have one)
A reusable water bottle
You will also need a personal Gmail account to access Google Classroom. If you don't have one, your tutor will help you set one up.
Prosp User 9

How will you know you are making progress?

How will you know you are making progress?
Your tutor will talk with you about what you can do well and how you can improve. Together, you'll create a learning plan. As part of this plan, you'll work on a short personal task - such as creating a simple spreadsheet listing your weekly expenses and totalling them, using a real website to book an appointment, or writing a clear email to someone you need to contact for a real reason.
You'll keep a folder of your classwork and homework. Your tutor will give you feedback to help you improve. At the end of the course, you'll discuss your progress and next steps with your tutor.
You need to attend at least 80% of your classes.
Prosp User 12
Prosp User 11

Progress opportunities - your next steps

Progress opportunities - your next steps
Other courses you can do after this course include:
Prepare for your digital skills exam course (entry 3) - the next step towards a qualification
Word, Excel and PowerPoint for work (level 2) - if you want to focus on workplace skills
Build your confidence: skills for life and work (entry 3) - if you're interested in employability skills
Please ask your tutor for more information or contact us at: digital.ideastore@towerhamlets.gov.uk
Prosp User 10

Other info

Other info
One of our aims is to help you make progress in work or future studies. We also want to help you participate in your communities and become an active citizen. In our classes, you will develop important skills that employers value and that will help you in everyday life. Here’s what you will learn:
Communication Skills: You will learn to speak and write more clearly and confidently. This includes practising conversations for work, writing emails, and filling out forms.
Decision-Making: You will learn how to make good choices by evaluating different options and thinking critically about situations.
Teamwork: You will learn how to work well with others.
Problem-Solving: You will develop the ability to identify problems and find effective solutions, useful in both work and daily life.
Time Management: You will practice managing your time effectively, including setting goals and meeting deadlines.
By improving these skills, you will increase your chances of finding a job, advancing in your career, and becoming an active member of your community.
Prosp User 13

Extra Support

Extra Support
We can help you if you tell us you have a learning difficulty, disability or other support needs. Please tell us when you enrol or in your first class.
Prosp User 14